While employment at will is the law in most states, there
are a number of exceptions to this general rule that have been created
both by statute and by the courts. Several key exceptions are discussed
in detail in the segments below.
Through these exceptions, and contrary to an almost common
belief, employers cannot necessarily terminate employees for any reason.
Federal antidiscrimination laws protect employees from
losing their jobs based on their race, color, national origin, sex, religion, disability, pregnancy,
age, or genetic information. Employees can sue their former employers
under a variety of antidiscrimination laws, including Title
VII of the Civil Rights Act of 1964 (42 USC Sec. 2000e et seq.), the Americans with Disabilities Act (ADA) (42 USC Sec. 12101 et seq.), the Pregnancy Discrimination
Act (PDA), the Equal
Pay Act(29 USC Sec. 206d), the Age Discrimination
in Employment Act (ADEA) (29 USC Sec. 621 et seq.), and the Genetic Information Nondiscrimination Act (GINA) (42 USC Sec. 2000ff).
In addition, most states have enacted their own laws
prohibiting discrimination in employment, some of which include additional
protected classes such as sexual orientation, marital status, and
military membership.
An employer may not terminate or otherwise discriminate
against an employee in retaliation for engaging in an otherwise protected
activity—for instance, making a discrimination complaint or participating
in the investigation of a discrimination complaint.
An employer may be found liable for retaliatory discharge
if the employee can prove that:
• He or she engaged in a protected activity;
• The employer was aware of the protected activity; and
• The employer subjected the employee to an adverse employment
action because of the protected activity (e.g., termination).
Statutes addressing retaliation. The principal federal civil rights law, Title VII, prohibits employers
from retaliating against employees who oppose any unlawful employment
practice or who make a charge, testify, assist, or participate in
any investigation, proceeding, or hearing under the law.
Illegal retaliation includes termination, as well as
other employment actions such as suspension, demotion, altered work
schedules or assignments, and negative performance evaluations.
Similar antiretaliation protections are also extended to employees under the ADEA,
the ADA, the Equal Pay Act, and the Family and Medical Leave
Act.
Section 1981 (Civil Rights Act
of 1866). Even though the statute is silent on the issue
of retaliation, the U.S. Supreme Court has held that 42 USC Sec. 1981,
a federal civil rights statute, also encompasses retaliation claims
(CBOCS West, Inc. v. Humphries, 553 U.S. 442 (2008)).
Section 1981 is a post-Civil-War-era statute that gives
"all persons ... the same right ... to make and enforce contracts
... as is enjoyed by white citizens."
In this case, the employee claimed that his employer
violated Section 1981 when it discharged him because of his race and
because he had complained to managers that a coworker had also been
discharged for race-based reasons.
What is retaliation? The U.S. Supreme Court has ruled that retaliation includes any action
taken by an employer—whether job-related or not—that is "materially
adverse" and could dissuade a reasonable employee or job applicant
from exercising protected rights (Burlington Northern and Santa
Fe Ry. Co. v. White, 548 U.S. 53 (2006)).
Under the Court's decision, retaliatory actions are not
limited to actions that are employment-related (i.e., that affect
the terms and conditions of employment or that occur in the workplace) but include any action by
an employer that has a materially adverse effect and could reasonably
deter a person from engaging in activity protected by Title VII.
Who is protected from retaliation? Title VII prohibits two types of retaliation: (1) the "opposition"
clause protects employees from retaliation when they oppose any practice
that is unlawful under Title VII; and (2) the "participation" clause
protects employees from retaliation when they make a charge, testify,
assist, or participate in an investigation, proceeding, or hearing
brought under Title VII.
The U.S. Supreme Court has held that the opposition clause
protects an employee from retaliation when he or she answers questions
during an employer's internal investigation of another employee's
improper conduct. The employee participating in the internal investigation
is deemed to have opposed unlawful conduct even if he or she did not
initiate the discrimination complaint (Crawford v. Metro. Gov't
of Nashville and Davidson County, 129 S.Ct. 846 (2009)).
The U.S. Supreme Court has also ruled that an "aggrieved
person" under Title VII is anyone with an interest intended to be
protected under the statute, including employees who have a relationship
with another employee who has brought a Title VII discrimination charge
against the employer (Thompson v. N. Am. Stainless, LP, 131
S.Ct. 863 (U.S. 2011)).
In this case, the plaintiff and his fiancée worked for
the same employer. Shortly after the employer learned that his fiancée
had filed a discrimination charge with the Equal Employment Opportunity Commission (EEOC), the employer fired the plaintiff. The plaintiff brought
a lawsuit under Title VII claiming unlawful retaliation, but the 6th
Circuit Court of Appeals ruled that the plaintiff could not pursue
his claim because he had not engaged in protected activity himself.
The Supreme Court reversed and ruled that the firing
could constitute unlawful retaliation against the fiancée and that
the plaintiff, by virtue of his relationship with her, was an aggrieved
person under Title VII who fell within the zone of interests protected
under the law. The Court concluded that the plaintiff was entitled
to bring his lawsuit claiming unlawful retaliation against him by
the employer. The Court declined to specify a "fixed class of relationships"
that would qualify an individual for third-party protection, other
than to state that firing a close family member would almost always
meet the standard and inflicting a milder reprisal on a mere acquaintance
probably would not.
Retaliation against former employees. The U.S. Supreme Court has ruled that an employer may be held liable
for retaliation under Title VII if an unfounded and negative employment
reference is given for a former employee. In Robinson v. Shell
Oil Co., 519 U.S. 337 (1997)), the Court allowed a worker to sue
a former employer for providing an unfavorable job recommendation
to another employer in retaliation for the worker's filing a discrimination
complaint.
Accordingly, the term “employer,” within the context
of Title VII, may encompass former employers.
Document, document, document—retaliation
risk management. In the years since the Supreme Court’s
decisions in Crawford and Thompson, claims alleging
retaliatory behavior have steadily increased. Nearly half of the charges
filed with the EEOC,
the federal agency responsible for enforcing laws prohibiting employment
discrimination, are claims alleging unlawful retaliation.
Enforcement trends like this reinforce the importance
that employers carefully document legitimate, nondiscriminatory reasons
for disciplining employees and, when necessary, terminating the employment
relationship. The best protection against a claim of retaliation is
a written disciplinary record demonstrating that there was a legitimate
and nondiscriminatory reason supporting the action. An employer should
be able to show that clear, understandable work rules and disciplinary
policies were communicated to the employee and that the company personnel
policies were applied consistently in the case at hand.
While the previously discussed principle of at-will employment
doesn’t require employers to have, or state, a reason for discipline
or termination, understand that often “the best defense is a good
offense.” Being able to proactively demonstrate a fair and legitimate
reason for an employment action can save time, resources, and frustration
otherwise spent defending legal claims that a termination for “no
reason” was unlawful.
Employers should also be especially aware that retaliation
claims may—and often do—survive even when the underlying discrimination
claim is dismissed. In other words, employers that may have initially done nothing
wrong can still find themselves paying out hefty fines and settlements
if the employee is later retaliated against for exercising, or attempting
to exercise, an employment right such as filing a complaint.
Discharging an employee who has engaged in a protected
activity (taking protected leave, filing a claim or complaint) is
a matter that should be approached with extreme caution. Nonetheless,
the mere fact that a worker has filed a complaint should not alone
prevent an employer from terminating an otherwise undesirable employment
relationship. As long as the termination is warranted, is not based
on a pretext, and is consistent with past practice, the employer is
theoretically secure from liability.
More information on retaliation is available.
Several federal laws also specifically protect employees
from retaliation for engaging in whistleblowing activity. The following
list details a few key examples; however, as a general best practice,
employers should not retaliate against employees for any activity
that could be seen as whistleblowing.
Affordable Care Act (ACA). The ACA prohibits employers from terminating or otherwise discriminating
against an employee who:
• Received a credit or subsidy under the ACA;
• Provided or is about to provide to the employer or the
federal or state government information the employee reasonably believes
relates to a violation of Title I of the ACA;
• Testified or is about to testify in a proceeding regarding
a violation of Title I of the ACA;
• Assisted or participated in such a proceeding; or
• Objected to or refused to participate in any activity,
policy, practice, or assignment that the employee reasonably believed
was a violation of Title I of the ACA (29 USC Sec. 218C).
Consumer Product Safety Improvement
Act of 2008 (CPSIA). The CPSIA provides employees of manufacturers,
private labelers, distributors, and retailers of defective consumer
products with whistleblower protection (15 USC Sec. 2087).
Under the CPSIA, employers may not discriminate against
or discharge employees who:
• Report violations of the Act or any other law enforced
by the Consumer Product Safety Commission (CPSC);
• Testify, assist, or participate in proceedings regarding
such violations; or
• Object to or refuse to participate in any activity, policy,
practice, or task that they reasonably believe to be a violation of
the Act or any other law enforced by the CPSC.
The Department of Labor (DOL) is authorized to investigate
employee complaints under the CPSIA. If a violation is found, the
DOL may, among other things, order the employer to reinstate the employee
and award compensatory damages.
The Dodd-Frank Wall Street Reform
and Consumer Protection Act (Dodd-Frank). Dodd-Frank created
several whistleblower protections, while also expanding those in existing
law and providing significant financial incentives for employees to
disclose to government officials what they believe may be illegal
conduct by their employers.
Fair Labor Standards Act (FLSA). Federal wage and hour law (FLSA) prohibits employers from, among
other things, discharging an employee "because such employee has filed
any complaint” alleging a violation of the FLSA (29 USC Sec. 215(a)(3).
This includes claims for minimum wage, overtime, misidentifying
employees as exempt or nonexempt, and unpaid wages of any kind (29
USC Sec. 201).
The U.S. Supreme Court has held that this provision protects
oral as well as written complaints of an FLSA violation (Kasten
v. Saint-Gobain Performance Plastics Corp., 131 S.Ct. 1325 (U.S.
2011)). This means that an employer may be liable for retaliation
if it discharges an employee because he or she complained about an
FLSA violation, even if the employee does not make a formal, written
complaint.
The Supreme Court did not resolve the issue of whether
an oral internal complaint is sufficient under the FLSA's antiretaliation
provision or if the complaint must be made to a government agency.
However, most lower courts have ruled that internal complaints are
also protected; therefore, employers should proceed cautiously before
terminating an employee who has made any complaint of wage
and hour violations.
Occupational Safety and Health
Act (OSH Act). Under the OSH Act, employers may not retaliate
against employees based on the filing of a complaint concerning work safety (29 USC Sec. 651 et seq.).
Public employees, protected
speech, and testimony in court. In the context of public employment, issues can arise when an employee's individual First
Amendment right to engage in protected speech (including whistleblower
activity) is balanced with a government employer's interest in managing,
controlling, and issuing discipline related to statements made by
a public employee that could be seen as representing, disparaging,
or otherwise compromising the employer.
Citizens do not automatically surrender First Amendment
rights by accepting public employment. However, the Supreme Court
has held that when public
employees make statements pursuant to their official duties, these
individuals are no longer speaking as citizens for First Amendment
purposes but are operating
in the employment context. Therefore, when disciplining a public employee
for speech, it is critical to determine whether the speech was "employee
speech" or "citizen speech," the latter of which is protected by the
First Amendment (Garcetti v. Ceballos, 547 U.S. 410 (2006)).
This distinction can be fact-specific depending on the
speech and the employee's duties. For example, in one decision the
Supreme Court unanimously held that a public employee who provided
subpoenaed testimony in court was afforded First Amendment
protection—even though the testimony was related to the employee's
official duties—because providing testimony was not part of the employee's
ordinary job responsibility. The Court held that the employee's act of testifying in Court was outside the scope of his
employment and was entitled to First Amendment protection as a matter
of public concern (Lane v. Franks, 573 U.S. ___ (2014)).
Sarbanes-Oxley Act of 2002 (SOX). SOX prohibits retaliation against employees of publicly traded companies
who report acts of mail, wire, bank, or securities fraud; fraud against
shareholders; or violations of any rule or regulation of the U.S.
Securities and Exchange Commission (SEC) to their supervisors or other
appropriate officials within their companies or federal officials
with the authority to remedy the wrongdoing.
The law also prohibits retaliation against employees
who assist in any investigation of such violations or participate
in any proceeding related to an alleged violation of these laws (18
USC Sec. 1514A).
Though an employment contract is generally understood
to be a written agreement entered into by the employer and the employee,
an unwitting employer may ultimately find itself bound to a promise
made by a personnel manager during an interview, in the course of
the worker's employment, or in a memo posted on a bulletin board.
A promise, or “contract,” may also be implied in an employee handbook.
Most often, the promise boils down to this: no discharge except for
good cause.
Although the enforcement of such promises varies considerably
from state to state, employers should be extremely careful about the
promises and representations that are made to employees before and
during employment. Employers should train their managers not to make
any statements or promises regarding terms or conditions of employment
to job applicants or employees. Some careless promises can place an
employer in an unexpected and undesirable contractual relationship
and effectively remove any right it may have had to terminate an employee
without cause.
Disciplinary policies. Many companies have specific disciplinary procedures set forth in
a policy manual or employee handbook. If the employer has failed to
follow such established procedures or the policies limit the employer's
discretion to terminate its employees, the employee may have a state
law cause of action for breach of implied employment contract or wrongful
discharge.
Although the federal National Labor Relations Act (NLRA)
is most often associated with unions and union organizing efforts,
its protections—particularly those granted in Section 7 of the act—extend
to nonunion workforces,
as well. Section 7 gives employees numerous rights, including the
right to engage in “concerted activities” for the purpose of collective
bargaining or other mutual aid or protection.
Section 8 of the NLRA then makes it an unfair labor practice
for an employer to interfere with, restrain, or coerce employees in
the exercise of these rights. Thus, employers are forbidden from discharging
employees who engage in “concerted activity” to bargain with the employer;
challenge employer policies or practices; or advocate for better pay,
benefits, or working conditions—regardless of whether the employees
are unionized.
"Concerted activity” can be defined quite broadly and may include just about any
lawful act undertaken by two or more employees—again, regardless of
whether the employer has a unionized workforce or not.
Please see the
national Unions
section.
The Uniformed Services Employment and Reemployment
Rights Act of 1994 (USERRA) (38 USC Sec. 4301 et seq.) provides protection for employees who are returning home from active
military service and protects them from discharge without just cause.
Cat's paw liability. The U.S. Supreme Court has ruled that an employer may be held liable
under USERRA for an adverse employment action taken by an unbiased Human Resources (HR) manager
when the action is based on the recommendation of a supervisor who
had discriminatory intent (Staub v. Proctor Hosp.,131 S.Ct.
1186 (U.S. 2011)).
In this case, the vice president of HR fired an employee
following a report by the employee's supervisor that the employee
had violated the terms of a disciplinary warning and a review of the
disciplinary documents in the employee's personnel file. However,
the disciplinary documents were put in the file by the employee's
supervisors, both of whom were hostile to the employee's military
obligations that were protected under USERRA.
The vice president of HR did not investigate the supervisor's
report nor investigate whether the disciplinary documents were based
on legitimate, nondiscriminatory factors. The fired employee subsequently
brought suit under USERRA. Even though the vice president of HR had
no discriminatory motive, the Court ruled that the employer could
be liable.
Under the standards established by the Court, an employer
may be liable if all the following are established:
• A supervisor performs an act motivated by unlawful bias;
• The act is intended to cause an adverse employment action; and
• The act is the proximate cause of the ultimate employment
action.
Caution: This case
illustrates the importance of having a process in place to effectively
review disciplinary actions. Additionally, although this case was
brought under USERRA, the Court noted that USERRA's language regarding
a "motivating factor" is very similar to Title VII. Thus, "cat's paw
liability" maybe applied by courts in cases brought under Title VII.
Federal law makes it illegal to discharge an employee
for performing jury service in any U.S. court (28 USC Sec. 1875).
In addition to federal law, most states have enacted
a number of laws that affect an employer's ability to terminate its
employees.